Frequently asked questions

YukSaroy is a freight logistics marketplace: terminals and rail sidings, railway equipment and trucks in one place. Owners list their own offers and you contact them directly, no middleman.

The catalogue, map, comparison, price calculator and listings are free. You only pay for a Premium listing or for the subscription that unlocks phone numbers.

In Terminals, filter by region, service and type, or look at the map. Each terminal page shows services, rates, working hours and free slots for today.

A siding is a company's own railway track: the wagon arrives there and is unloaded on site. On the site sidings sit inside terminals because the service is the same: receiving wagons and loading or unloading.

The map page shows all terminals, equipment and trucks on one map, in sync with the list. You can also look near me or along a route.

Type plain words into the box on the home page, for example "Tashkent free slot today container". The site turns it into filters: region, service, equipment type.

Yes, press the Compare icon on a card: up to three objects go into one table. Rate, slots, distance and rating side by side.

It multiplies the terminal rate by weight and adds the extra services you pick. The formula is open, no login needed, and the result is an estimate: the final price is frozen in the order.

On the terminal page pick a free slot for today and send the order, it goes straight to the terminal. The terminal answers within 30 minutes; you need an account.

No. When the order is sent the rate is frozen: even if the terminal changes its price later, your order is not affected.

When the order is completed the act and invoice appear as PDF in the Documents section of your cabinet.

Every page has a Write button: chat is free with an account. To see the phone number you need a subscription, the number opens with the Show number button.

The subscription is monthly and the price is shown on the subscription page. It unlocks phone numbers of terminals, listings and companies; chat is free without it.

On the subscription page pick the term, the amount and payment note appear. After the transfer the platform confirms, usually within 1 business day, and the subscription is on.

A subscriber can open a limited number of phone numbers per day: this protects against copying the database. The limit resets at midnight Tashkent time.

Enter your phone number, a 6-digit code arrives in the Telegram bot. You can also sign in with a Google account. It takes a minute.

The code comes to the Telegram bot, not by SMS. Open the bot, press Send my phone number, then press Get code again on the site.

In the cabinet use the Add button and pick Equipment listing or Trucks: type, condition, price and photos. A listing stays active for 90 days, free.

A list of required and recommended fields for each type: what must be filled in and what is good to add. It is not a certificate, it measures how complete a listing is.

A Premium listing shows at the top of its category, stands out on the map and unlocks 30-day statistics. Monthly, per listing; the price is on the Pricing page.

In the cabinet, in the My listings table, pick the number of months in the Premium column; the amount and payment instructions appear. After the transfer the platform confirms and the listing becomes Premium right away.

If you urgently need a locomotive, wagon repair or a crane, send an urgent request: providers in the region are notified and send offers. You pick the best one.

On the cargo board a cargo owner writes what needs to go from where to where, and carriers send offers. Free with an account.

The services centre lists freight forwarders, freight cashiers and document specialists. Find the one you need and reveal the phone (with a subscription) or leave a request, and specialists send offers themselves.

Enter the wagon number and the site shows where it is. The first search is free, the next ones are for subscribers.

A listing with the Sample badge was added to show how the site looks, it is not a real offer. No order or request can be sent to it.

Find your siding or terminal in the registry and send an ownership claim. Once confirmed the page is yours: you manage rates, slots and bookings. Free.

In the cabinet use the Add button and pick Terminal or freight yard: services, rates, working hours and slots. The terminal page and accepting bookings are free.

On a company page an organisation with a checked tax id gets a verified badge. The badge means the organisation is real, it does not guarantee quality.

Only the owner of a completed order can leave a rating, so there are no fake ratings. The terminal can reply to a rating.

Currently 0 %. When more than 100 orders a month go through the platform it will be 2 to 3 %, announced at least 30 days in advance.

Yes, @yuksaroy_bot: the login code arrives there, as do request and order notifications. The mini app opens the catalogue.

Use the form on the Contact page or leave a message in the Telegram bot. We answer on business days.